As a patient, you need to login to the application if you need to make an appointment or using the education module.
To login for the First-time user use your ID
You will prompt to add DOB for verification and email to receive a password.
Check your email for Verify Code
For registered user use your email
Click “Resend password” the new password will be sent to the provided email.
By select “keep me login” check, you always be login and doesn’t need to do the login by loading application
To Make appointment
Chose the doctor
By select “Appointment”
You will see Doctor Timesheet than select appointment base of day and time you are looking for
By select “About” you will see more information about selected doctor
You have 5 minutes to pay for appointment
By click “payment” you will ask for credit card
By click “Pay” it will charge your card
Also you have option to save card for next time
Then you will get confirmation about your appointment
After payment it will give you option to add document for your visit if you wish to share with your doctor
If you go to your appointment you will see it in your appointment list
Hold = before pay for visit
Booked = You pay for visit
Done = You complete the visit
Expired = not attend to your visit and time expire
Important
If this your first video meeting please make sure you download the video conferencing first by click:
For window:
https://www.zoom.us/download#client_4meeting
For Android
https://play.google.com/store/apps/details?id=us.zoom.videomeetings
After login or by click on “My Appointment” select the appointment that is due
Important to pay attention to make sure you are in the right time zone
You can filter your appointment in four group:
Hold = before pay for visit
Booked = You pay for visit
Done = You complete the visit
Expired = not attend to your visit and time expire
Click at “View” on due appointment
You will see this page:
By click on “New attachment” you can add any documents to share with your doctor
If you have more then one you can add one by one
By click on “Join meeting” you will join to your meeting